The Unconventional Franchise Model Behind Chick-fil-A’s Success
The industry is taking note of Chick-fil-A’s consistent growth despite the pandemic.
Crisis Leadership: Survive or Thrive? Why Not Both?
The last few months, I have had a lot of folks ask me about what I learned about navigating through a crisis while at Chick-fil-A. I unpack a couple of these life and business altering experiences in my book, Covert Cows and Chick-fil-A, so it’s no surprise to get these questions. After having a large …
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