In the News
The Unconventional Franchise Model Behind Chick-fil-A's Success
The industry is taking note of Chick-fil-A’s consistent growth despite the pandemic.
The Greatest Generation Gave Us Clues to Navigate COVID-19
As all of us watch this crisis continue to unfold and we enjoy Memorial Day weekend, I have been struck…
Crisis Leadership: Survive or Thrive? Why Not Both?
The last few months, I have had a lot of folks ask me about what I learned about navigating through…
