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Chick-fil-A America's Favorite 8th Year In A Row

Chick-fil-A America's Favorite 8th Year In A Row

According to the American Customer Satisfaction Index (ACSI)
Beyond 7 Figures Podcast with Steve Robinson

Beyond 7 Figures Podcast with Steve Robinson

Charles and Steve discuss the renegade culture and advertising behind the unexpected Chick-fil-A brand.
My Quest for the Best Podcast with Steve Robinson

My Quest for the Best Podcast with Steve Robinson

Brands fail when they do not listen to the customer enough.
The Jimmy Rex Show with Steve Robinson

The Jimmy Rex Show with Steve Robinson

How Chick-fil-A built one of America’s top brands
The Unconventional Franchise Model Behind Chick-fil-A's Success

The Unconventional Franchise Model Behind Chick-fil-A's Success

The industry is taking note of Chick-fil-A’s consistent growth despite the pandemic.
The Greatest Generation Gave Us Clues to Navigate COVID-19

The Greatest Generation Gave Us Clues to Navigate COVID-19

As all of us watch this crisis continue to unfold and we enjoy Memorial Day weekend, I have been struck…
Crisis Leadership: Survive or Thrive? Why Not Both?

Crisis Leadership: Survive or Thrive? Why Not Both?

The last few months, I have had a lot of folks ask me about what I learned about navigating through…