Media / News
Brand Builders: Embrace a Healthy Tension with AI
After a 34-year career as EVP/CMO at Chick-fil-A, I’ve developed a heightened sensitivity to movements in marketing that either strengthen…
The POZCAST with Steve Robinson
This is one of those episodes that is so packed with gold that you will want to pause, rewind, and…
The Partnering Leadership Podcast
Steve and Mahan discuss how Chick-fil-A became an iconic brand.
Strategy and Leadership Podcast with Steve
Anthony Taylor and Steve Robinson delve deeper into Steve’s fascinating Chick-fil-A journey, exploring how the principles of purpose and culture…
Chick-fil-A's Magical Business Formula with CMO Steve Robinson
Steve Robinson joins us on the Right About Now Legendary Business Advice podcast to discuss the importance of culture in…
Building Excellence Podcast
Steve Robinson delves into his story, highlighting the importance of building a culture, mentoring others, asking questions, fostering loyalty, utilizing…
Customer Listening Drives Chick-fil-A Innovation
Listening to customers leads to continuous innovation leveraged by the great leadership of Chick-fil-A independent restaurant Operators! Result? Customers win.
The Fort Podcast with Steve Robinson
Chris and Steve talk about 35 years of timeless lessons learned while building an iconic brand & culture.
Chick-fil-A America's Favorite 8th Year In A Row
According to the American Customer Satisfaction Index (ACSI)
Marketing Smarts with Steve Robinson
What happens when brand leads the business?
Beyond 7 Figures Podcast with Steve Robinson
Charles and Steve discuss the renegade culture and advertising behind the unexpected Chick-fil-A brand.
Marketing Trends Podcast with Steve Robinson
Growing better, not bigger
My Quest for the Best Podcast with Steve Robinson
Brands fail when they do not listen to the customer enough.
The Jimmy Rex Show with Steve Robinson
How Chick-fil-A built one of America’s top brands
The Unconventional Franchise Model Behind Chick-fil-A's Success
The industry is taking note of Chick-fil-A’s consistent growth despite the pandemic.
Business Done Differently
Jesse Cole sits down with Steve Robinson, the former Executive Vice President and Chief Marketing Officer of Chick-fil-A, as they discuss…
The Greatest Generation Gave Us Clues to Navigate COVID-19
As all of us watch this crisis continue to unfold and we enjoy Memorial Day weekend, I have been struck…
Crisis Leadership: Survive or Thrive? Why Not Both?
The last few months, I have had a lot of folks ask me about what I learned about navigating through…
The Remarkable Leadership Podcast
Steve joins Kevin to discuss his new book and shares stories that demonstrate the culture at Chick-fil-A.
